Satisfied or Refunded
Satisfaction Guarantee
At Petnestplace, we are committed to providing a pleasant and secure shopping experience. If, for any reason, you’re not fully satisfied with your purchase, we accept returns and exchanges under the following conditions:
- Return Period: Returns are accepted within 30 days of receiving your order.
- Product Condition: Returned items must be in perfect condition, unused, and in their original packaging.
- Refund Process: Once the return is approved, a full refund will be processed within 7 to 14 business days, depending on your payment method.
- Return Shipping Fees: Return shipping fees are the responsibility of the customer, except in cases of defective products or errors on our part.
If you have any questions, feel free to reach out to us. We’re here to help!